Terms of Service

Last updated: February 25, 2026

1. Acceptance of Terms

By accessing or using the Brand Pilot LLC website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and customers of our website and digital products.

2. Description of Service

Brand Pilot LLC provides digital products and services including but not limited to social media guides, marketing tools, ebooks, virtual assistant services, and other digital resources. All products are delivered electronically via email to the address provided at the time of purchase.

3. Digital Product Delivery

All digital products purchased from Brand Pilot LLC will be delivered via email to the email address provided during the ordering process. Delivery times may vary but typically products are delivered within 24 hours of order confirmation and payment verification. It is the customer's responsibility to ensure the email address provided is accurate.

4. Payment Terms

All prices are listed in US Dollars (USD). Payment must be completed before digital products are delivered. We accept various payment methods including credit/debit cards and bank transfers. In some cases, customers may be required to contact our support team to complete payment arrangements. All sales are considered final once payment has been processed and products have been delivered.

5. Refund Policy

Due to the digital nature of our products, all sales are final. We do not offer refunds once a digital product has been delivered. However, if you experience technical issues with accessing your purchased product, please contact our support team and we will work to resolve the issue promptly. In cases where a product was not delivered, we will either re-send the product or issue a full refund at our discretion.

6. Intellectual Property

All digital products, content, and materials provided by Brand Pilot LLC are protected by copyright and intellectual property laws. Customers are granted a personal, non-transferable license to use purchased products for their own personal or business use. Redistribution, resale, or sharing of our digital products without written permission is strictly prohibited.

7. User Responsibilities

Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. You agree to provide accurate and complete information when placing orders. You agree not to use our products for any unlawful purpose or in violation of any applicable laws or regulations.

8. Limitation of Liability

Brand Pilot LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our products or services. Our total liability for any claim arising from the use of our services shall not exceed the amount paid by you for the specific product or service in question.

9. Privacy Policy

We are committed to protecting your privacy. Any personal information collected during the ordering process will be used solely for order processing, product delivery, and customer support. We do not sell, trade, or share your personal information with third parties. For more details, please review our separate Privacy Policy document.

10. Changes to Terms

Brand Pilot LLC reserves the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after any changes constitutes acceptance of the new terms. We recommend reviewing these terms periodically.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Business: Brand Pilot LLC
• Address: 334 Havana St, Aurora, CO 80010
• Phone: +1 830 965 8908
• Email: info@brandpilotllc.com
• Website: brandpilotllc.com